Termeni si Conditii


The online store www.joyfuldesign.ro is the property of JOYFUL DESIGN CREATIVE SRL, registered at the Trade Register of Cluj-Napoca under no. J12 / 293/2020 having CUI: 42175415, also called JOYFUL DESIGN. In order to use the site in the best conditions, we recommend that you carefully read the terms and conditions listed below. 


The entire content of the website, including logos, graphics, commercial symbols, static / dynamic images, text and / or multimedia content, is the exclusive property of JOYFUL DESIGN CREATIVE SRL.

The customer will not be granted the right to copy, reproduce, distribute, publish, modify, use, display the elements inserted in the website, in any material of the user or of a third party.

By accessing these Terms and Conditions, the customer understands and accepts that any use of the website and its content for purposes other than those expressly permitted under the Terms and Conditions is prohibited.


The customer has the obligation to maintain the confidentiality of the information about which he became aware when accessing and using the site, as well as those transmitted during registration, authentication, placement and fulfillment of orders and other such issues related to the use of the site. The client is forbidden to disclose to third parties his relations with JOYFUL DESIGN CREATIVE SRL, without the express consent of the company, previously offered in writing.

By accessing our site and our products, JOYFUL DESIGN CREATIVE SRL processes your personal data necessary to fulfill the purposes for which this data was requested and stored. 


The prices in the online store, set in RON, are gross prices, including VAT. The price shown in the completed and placed order is the final price.

JOYFUL DESIGN reserves the right to change the price of existing products in the online store, to launch new products, to launch and cancel special offers on store websites or to modify them, in accordance with the provisions of the Civil Code and other applicable laws.


The website includes information about the characteristics of the products, their prices, the materials from which they are made.

When ordering a product, the customer selects it in a specific way, specifying in particular its size, color and, if necessary, providing other specific information as well as the quantity of products ordered.


The products are made to order within 2-3 weeks. After completion, the order will be delivered in 24-48 hours by courier. Occasionally there will be products in stock that can be delivered within 2-3 working days. These will be reported accordingly in a dedicated section.

Although the store owner always makes sure that all the products on the website, marked as such, are available, there may be exceptional situations (for example in the case of simultaneous orders; in the case of technical defects in the management of the online store, etc.). however, a product is unavailable so that the order cannot be accepted. In such a case, the customer will be informed that the order could not be processed.


Payment for your order can be made using one of the options below:

1. Payment of refunds

Payment of the order will be made in full in cash, in RON, to the courier who will deliver the package. The payment will be made based on the fiscal invoice issued by JOYFUL DESIGN CREATIVE SRL, in accordance with disp. art. 155 of the Fiscal Code, invoice that will be sent to the customer together with the products ordered at the delivery address.


2. Online with bank card (Visa / Visa Electron / Maestro / Mastercard)  

If the chosen payment method is "Online by credit card", you will need to fill out a form with your customer card information on the secure page of the payment processor.

Payments by credit / debit card issued under the Visa and MasterCard logo (Visa / Visa Electron and MasterCard / Maestro) are made through the "3-D Secure" system developed by organizations that provide the same level of security as online transactions. at the ATM or in the physical environment, at the merchant.

"3-D Secure" ensures in the first place that no information related to the customer's card is transferred or stored, at any time, on the store's servers or on the payment processor's servers, this data being entered directly into Visa systems and MasterCard.